24/7 Live Coverage
Calls answered quickly, day or night, weekends and holidays. Less hold music. Less voicemail. Fewer missed revenue opportunities.
FCG AI Receptionist
Stop Losing High-Ticket Jobs to Voicemail.
Every Call. Every Customer. Every Time.
We build it first. You test it. Setup fee only after you approve.
First Connect Global builds and manages AI call coverage for HVAC, plumbing, electrical, towing, roofing, restoration, and home service businesses. Designed to help handle inbound calls when you and your team are in the field, after hours, or tied up on another job.
Every Call. Every Customer. Every Time.
HVAC
Plumbing
Electrical
Towing
Roofing
Restoration
Home Services
Browser Voice Demo
Hear It Handle a Real Service Call.
Call our live demo line right now. You will hear our AI receptionist handle an inbound HVAC service call. Demo runs a sample HVAC flow. Configurations are built per business and per vertical.
No form required. Just call and test it.
+1 (561) 461-8979Try it from your cell phone. Pretend you have an AC emergency. See what the customer experience feels like.
Call Live Demo Online voice demo ready
Every Call. Every Customer. Every Time.
Capture More Jobs. Faster.
FCG AI Receptionist is built to help handle inbound calls so your team can focus on the work.
Instant Booking
The AI qualifies the caller, captures their details, and books the appointment in real time. You wake up to confirmed jobs.
Instant Dispatch SMS
The moment a call ends, you get a text with the caller name, address, issue, and appointment time. Nothing falls through the cracks.
AI + Human Operational Coverage
FCG combines AI reception systems with trained operational support staff available on EST coverage windows. AI workflows are actively monitored and supported by real people, so your business maintains professional, responsive coverage around the clock. It is not just an automated system running on its own.
Lead and Job Detail Capture
Designed to collect caller name, phone number, service address, job description, and preferred appointment time so details are not lost between a call and a callback.
Managed Setup
FCG builds, configures, tests, and manages the receptionist for you. This is not a self-serve software handoff.
Every Missed Call Is a Job You Did Not Get.
When your crew is on a roof or under a sink, your phone keeps ringing. Most small HVAC and home service shops have no one dedicated to answering calls after hours, on weekends, or during busy stretches. First Connect Global deploys and manages an AI receptionist on your business line, built to support inbound call coverage when you cannot pick up. It is a managed service. We build it, configure it, test it, and run it for you.
Built for owners who are done losing jobs to voicemail.
If any of these sound familiar, FCG AI Receptionist was built for you.
✓
You miss calls after 6 PM, on weekends, or when you are on a job.
✓
You have lost a high-ticket emergency job to a competitor who simply answered first.
✓
Your current answering solution is a family member, part-time staff, or voicemail.
✓
You run an HVAC, plumbing, or electrical business and want to grow without adding payroll.
✓
You want every emergency call answered at 2 AM while you sleep.
Built to handle up to 20 simultaneous inbound calls, subject to account configuration, carrier availability, and system uptime. No hold queues. No busy signals. More callers get answered quickly, even during peak emergency volume.
Live in 7 Days. Zero IT Required.
We build it, test it, and deploy it. You just forward your calls.
1
Discovery Call
We learn your services, pricing approach, service area, FAQs, booking preferences, and how you want calls handled in a free 20-minute call.
2
We Build Your AI
Our team configures your custom AI receptionist, sets up your local number, and maps your booking flow.
3
You Test It Live
Call your AI. Try to break it. We refine it until you are completely satisfied before you pay a single setup dollar.
4
Go Live
Forward your calls. Your team stays in the field. Your calls are being handled. Every Call. Every Customer. Every Time.
Simple Plans for Every Shop Size.
Managed AI call coverage built, tested, and maintained by First Connect Global.
Setup fee: $397, due only after you test and approve your AI receptionist. No upfront setup payment required.
Starter Coverage
Best for solo operators and smaller shops testing AI call coverage for the first time.
$397per month
Up to 200 minutes per month
One-time setup fee: $397 after approval
Book a Free Demo Call- ✓AI receptionist built for 24/7 call coverage
- ✓Branded as your business
- ✓Custom configuration based on your services and FAQs
- ✓Caller detail and job information capture
- ✓Lead notification to owner when configured
- ✓Google Calendar booking support where applicable
- ✓Up to 200 minutes per month
- ✓Weekly call summary report
- ✓Spam call filtering
Recommended
Growth Coverage
Recommended for active HVAC and home service companies that need stronger call coverage.
Launch Offer: Save 38% on your first month. $497 first month, then $797/month.
$797per month
Up to 2,000 minutes per month
One-time setup fee: $397 after approval
Deploy Your AI Receptionist- ✓Everything in Starter plus:
- ✓Up to 2,000 minutes per month
- ✓SMS follow-up support when configured and approved
- ✓Form-fill response automation where applicable
- ✓CRM integration with Jobber, HubSpot, Pipedrive, and ServiceTitan where available
- ✓Monthly strategy call with the founder
- ✓Priority onboarding and configuration
Enterprise
Coverage Pro
For established shops needing higher coverage, live escalation, and deeper support. Available to existing AI Receptionist clients after 60 days or by custom approval.
Starts at$1,597per month
Custom minute plan.
One-time setup fee: $397 after approval
Book a Free Demo Call- ✓Custom minute plan
- ✓One dedicated trained live agent option for escalations and complex calls
- ✓Dispatch coordination and overflow call support
- ✓Back-office administrative support
- ✓Dedicated account manager
- ✓Priority same-day support response
- ✓Custom call coverage plan
Month-to-month. Cancel anytime with 30 days notice. No long-term contracts. 14-day money-back guarantee on the monthly service fee, available by written request within 14 days of charge. Setup deposit is non-refundable once configuration work begins.
Launch Offer
Save 38% on Your First Month.
Start Growth Coverage for $497 in month one, then $797/month after that. FCG builds, tests, and prepares your managed AI receptionist before the $397 setup fee is due.
Call the Live Demo: +1 (561) 461-8979- ✓Built and managed by FCG
- ✓2,000 minutes for the first month at $497
- ✓Designed for small service businesses
- ✓Live demo available before you commit
- ✓No long-term contract
- ✓One-time setup fee due only after approval
Why Small Shops Choose FCG Over Voicemail or Traditional Answering Services.
Voicemail waits. Answering services take messages. FCG builds a managed AI receptionist designed to handle the call, capture the job details, and send the lead information back to the business owner.
| Feature | Voicemail | Traditional Answering Service | First Connect Global |
|---|---|---|---|
| 24/7 availability | Records messages only | Depends on plan and operator availability | Built for 24/7 AI call coverage |
| Represents your business by name | No | Sometimes | Yes, configured for your services and call flow |
| Captures job details | Caller must leave details | Sometimes | Designed to collect caller name, phone, service address, issue, and appointment request |
| Handles multiple calls | Sends to message box | Depends on staffing | Built to handle up to 20 simultaneous inbound calls, subject to account configuration, carrier availability, and system uptime |
| Owner notifications | Manual check required | Depends on provider | Can send call summaries and lead details when configured |
| Managed setup | No | Limited | Yes, FCG builds, tests, and manages the receptionist |
| Best for | Businesses not ready to improve call handling | Businesses that want human message-taking | Small service businesses that need stronger call coverage without hiring full-time staff |
Setup Fee
Built First. Approved First. Paid After.
Because we do not hand you a login and disappear. We spend real hours mapping your services, building your AI, configuring your number, and testing every scenario before you ever hear it. The setup fee covers that work. And here is the part most people appreciate: you do not pay it until you have tested the AI yourself and you are satisfied with how it performs. We build it first. You approve it. Then we finalize the setup payment. That is our commitment to getting it right.
Frequently Asked Questions
Straight answers for owners who need the phones handled now.
Will my customers know they are talking to an AI?
The AI responds naturally and professionally. If a caller asks whether it is a real person, it identifies itself as your automated receptionist. It never impersonates a human or hides what it is. In practice, many callers simply want help getting their service issue handled.
Can I control when the AI answers?
Completely. You choose exactly when to forward calls to your AI number. After hours only. Weekends only. Overflow during busy periods. Or full 24/7 coverage. The setup is fully customizable to how your business operates.
Am I locked into a contract?
No. Everything is month to month. Cancel anytime with 30 days notice. No penalties. No fine print.
Why is there a setup fee?
Because we do not hand you a login and disappear. We spend real hours mapping your services, building your AI, configuring your number, and testing every scenario before you ever hear it. The setup fee is $397 and is due only after you test and approve your AI receptionist.
What if a caller has a complex situation?
The AI captures the critical details and can send SMS summaries where supported and approved. For businesses that need live human escalation, our Coverage Pro tier includes one dedicated trained live agent who handles complex calls alongside your AI receptionist.
Can I keep my current phone number?
Yes. We set up a dedicated local AI number for your business that matches your city or area code. You forward calls to it whenever you want the AI to take over. Full coverage, after hours only, overflow during busy periods, or 24/7 complete coverage. Completely customizable to how your operation runs. Your existing phone number stays exactly as it is.
What if the AI says something wrong to my customer?
You review every call transcript after each call. Sarah is configured specifically for your business before she ever goes live with a real customer. You test her yourself and approve her responses before the setup fee is paid. You have complete control over what she says and how she says it.
Will my customers think less of me for using AI?
In our experience, customers care about one thing. Did someone answer their call and help them get what they need. Sarah is designed to do that consistently. Most callers never ask whether she is a human or an AI. The ones who do ask get a direct and honest answer and can still book the appointment.
How long does setup actually take?
Seven days from your kickoff call to go live. Day one we map your services, pricing, and dispatch rules. Days two through four we build and test the agent. Days five through seven you call it, try to stump it, and approve it. Then you forward your calls and Sarah handles the rest.
What does First Connect Global do?
First Connect Global builds and manages AI receptionists for HVAC, plumbing, electrical, towing, roofing, restoration, and home service businesses.
Is this self-serve software?
No. FCG builds, configures, tests, and manages the receptionist for your business.
When is the setup fee due?
The setup fee is $397 and is due only after you test and approve your AI receptionist.
How does the Launch Offer work?
Growth Coverage is $497 for the first month, then $797/month after that. The one-time $397 setup fee is due only after approval.
How many minutes are included?
Starter includes 200 minutes per month. Growth includes 2,000 minutes per month. Coverage Pro is a custom plan.
Do you guarantee more jobs?
No. We do not guarantee results. The service is designed to help improve call coverage, capture lead details, and support booking workflows.
Can the AI send SMS summaries?
Yes, SMS summaries can be configured where supported and approved. Message frequency varies. Reply STOP to opt out and HELP for help.
Does the AI replace my team?
No. It can be used as after-hours coverage, overflow support, backup coverage, or front-line call handling depending on the business need.
Ready to Hear the Managed AI Receptionist?
Call the live demo line from your cell phone, test the sample HVAC flow, and then book a free coverage review when you are ready to map this to your business.
Call the Live Demo: +1 (561) 461-8979