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Careers at First Connect Global
Help Property Teams Keep the Work Moving.
We are looking for organized professionals to handle resident messages, maintenance follow-up, leasing support, and accurate admin.
What You Will Do
Own approved workflows and keep follow-up visible.
- Respond to approved resident emails, portal messages, and routine follow-up.
- Document maintenance requests, coordinate approved vendors, and track open work orders.
- Support leasing enquiries, showing coordination, and approved document follow-up.
- Update client systems, checklists, task records, and unresolved-item reports.
- Escalate emergencies, sensitive matters, legal questions, payment issues, and decisions outside your approved scope.
What We Are Looking For
Reliable communication, sound judgment, and strong follow-through.
- At least one year of experience in customer service, property management, maintenance coordination, administration, or operations support.
- Clear spoken and written English with a professional, calm communication style.
- Strong organization, attention to detail, and the discipline to close loops.
- Comfort learning client software, procedures, templates, and escalation rules.
- A reliable computer, stable internet connection, quality headset, and quiet workspace.
- Availability to work an assigned schedule aligned with the client's United States time zone.
Role boundary: This is an operations support role. It does not independently approve applicants, interpret leases, make legal decisions, determine fair-housing matters, or perform licensed property-management activity.
Apply Once. We Will Take It From There.
We review each resume for relevant experience, communication, and role fit. Only shortlisted applicants will be contacted.
Resume Review
FCG reviews your experience against current client requirements.
Shortlist and Interview
Qualified applicants may be invited to an interview and further assessment.
FCG Talent Pool
Apply Through Our Talent Pool.
Apply once for current and future nearshore operations roles.
A clear next step. The application collects your resume, experience, availability, and remote-work setup. It is a talent-pool application, not a guarantee of employment, placement, hours, or a client assignment.
Apply Now
Questions about applying? Email talent@firstconnectglobal.com.